WHEN GIVING A CUSTOMER BAD NEWS
Britons: I'm sorry, sir, but we don't seem to have the sweater you want in your size, but if you give me a moment, I can call the other outlets for you.
Malaysians: No stock.
RETURNING A CALLBritons: Hello, this is John Smith. Did anyone call for me a few moments ago?
Malaysians: Hello, who call?ASKING SOMEONE TO MAKE WAYBritons: Excuse me, I would like to get by. Would you please make way?
Malaysians: S-kew me.
WHEN SOMEONE OFFERS TO PAY Britons: Hey! Put your wallet away, this drink is on me.
Malaysians: No need lah.
WHEN ASKING FOR PERMISSIONBritons: Excuse me, but do you think it would be possible for me to enter through this door?
Malaysians: (pointing at the door) Can ah?WHEN ENTERTAININGBritons: Please make yourself right at home.
Malaysians: No need shy shy one lah!
WHEN DOUBTING SOMEONE Britons: I don't recall you giving me the money.
Malaysians: Where got?
WHEN DECLINING AN OFFERBritons: I would prefer not to do that, if you don't mind.
Malaysians: Don't want lah.
WHEN ONE IS ANGRYBritons: Would you mind not disturbing me?
Malaysians: Celaka you!